Skip to main content
Areas served Greater Montréal, Trois-Rivières and Québec City Talk to an expert directly: 514-354-5050
Lauserco
FR Free IT assessment
Support
Your IT department Microsoft Exchange email Networking and Wi-Fi IP telephony Infrastructure, hardware and software Server migration IT security Hardware service contracts MSP company in Laval
Home Your IT department Microsoft Exchange email Networking and Wi-Fi IP telephony Infrastructure, hardware and software Server migration IT security Hardware service contracts Our values Support Contact us Call 514-354-5050 FR

Support

Support tools

The tools our team uses to assist you, remotely and on site.

Choose the tool the technician asks for during the call. No session starts without your explicit authorization, every single time.

Need help now

Call service, open a ticket in the client portal, or start a remote session.

514-354-5050 Client portal

Remote support

TeamViewer QuickSupport TeamViewer QuickSupport Main tool. Downloads a single-use module, with no permanent install. get.teamviewer.com/lauserco Splashtop SOS Splashtop SOS Session-code access, with no account to create. splashtop.com Quick Assist Quick Assist Built into Windows. No install, just a code. apps.microsoft.com RustDesk RustDesk Remote access, free and open source, with no account to create. rustdesk.com

Diagnostics and technical tools

What Is My IP Address What Is My IP Address Shows the office's public IP address, the one to give us during a call. whatismyipaddress.com

Our rule

How a session starts

  1. 01 The call You reach service, or open a ticket in the portal.
  2. 02 Choosing the tool The technician tells you which one to use.
  3. 03 Authorization No session starts without your explicit consent.
  4. 04 Service call Remotely or on site, then tracked in the portal.

Contact

Is your IT really giving you peace of mind?

You do not need to know the solution before contacting us. Just tell us what is on your mind today: interruptions, security, network, equipment, costs or upcoming projects.

Our team will help you identify the priorities.

514-354-5050

Tell us about your situation

    No obligation · In-house team · Since 1984