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You do not need to hire a whole IT team

Your external IT department, when you need one

No in-house IT resource? Lauserco can take over.

Already have a team? Our technicians can back them up when they run short on time or expertise.

Talk to an IT expert
A Lauserco technician helping an employee at her workstation

Does this sound like your situation?

Your business is growing, but your IT is no longer keeping pace.

You may not need a full in-house IT department. The needs, however, are very real.

You do not necessarily need more employees. What you need is the right resources at the right time.

  • Your employees lose time to problems that keep coming back.
  • One person carries too much of the IT responsibility.
  • Your in-house team sometimes runs short on time or expertise.
  • Some requests sit waiting for lack of resources.
  • You still handle several IT issues case by case.
  • You hesitate to hire because your needs vary from one period to the next.

A full team without hiring one

Hiring a single IT resource does not cover every need. User support, networking, servers, security and projects often call for different expertise.

With Lauserco you get a full team without recruiting, training and retaining several specialists in-house.

Tier 1 to Tier 3 support

From the everyday problem to more complex issues, your business can draw on several levels of expertise.

100 % in-house team

Your requests are handled by the Lauserco team, without adding intermediaries.

Remote or on site

We work the way the situation calls for, whether the problem can be solved remotely or needs someone in your offices.

Since 1984

Our experience lets us support very different IT environments and adapt to what each business actually deals with.

From the daily problem to the larger project

An external IT department has to handle both the small irritants and the more structural issues. With Lauserco you do not need a different provider for every need.

User support A workstation that crashes, a printer that stops responding or software that misbehaves can slow a team down. We get your employees back to work. Network and connectivity Networking, Wi-Fi, cabling and equipment configuration, so the network keeps pace with your business. Servers and infrastructure Maintenance, replacement, migration or growth: a stable environment suited to your needs. IT security Endpoint protection, access, backups and monitoring are part of complete IT management. Projects and specialized backup Specific expertise for a project or temporary support for your in-house team: we add the right resources at the right time.

Our method

How we become your IT department

Outsourcing IT should not make things more complicated. Our approach is to learn your environment, structure what needs structuring, and gradually become a reliable point of contact for your team.

  1. 01 Understanding We review your equipment, tools, access and current irritants before changing anything.
  2. 02 Structuring We document your environment and set the priorities, reducing the areas of dependency and uncertainty.
  3. 03 Taking over We gradually take on support, maintenance and monitoring. Your employees then know where to turn.
  4. 04 Evolving We adjust the resources, the technology and the level of support as your organization changes.

Team backup

Is your IT team short on hands or expertise?

Even with an in-house IT resource, some periods and some projects call for more capacity. Lauserco can reinforce your team without forcing you to hire for a temporary need.

One-off project

Migration, rollout or infrastructure change: we add the resources needed to move faster.

Absence or leave

A key resource temporarily unavailable? We take over so requests do not pile up.

Peak period

Workload up for a few weeks or months? We absorb part of the volume without adding to your permanent structure.

Specialized expertise

An issue beyond your team's expertise? Our technicians step in and work alongside your in-house resources.

Complementary expertise to support your IT environment

Your IT department does not work in a silo. Network, security, telephony, email and infrastructure have to work together to support your operations.

IT security Strengthen the protection of your endpoints, your access and your backups. Networking and Wi-Fi Improve the stability, performance and security of your connections. Microsoft 365 and email Centralize your collaboration tools and simplify how you manage communications. IP telephony Stay reachable at the office, remotely or on the road. Migration and infrastructure Evolve your servers and equipment without needlessly disrupting operations.
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Contact

Does your business need more IT support?

You do not need to know exactly which arrangement suits you before contacting us. Just tell us where things stand today.

Team too small, recurring problems, an upcoming project or a need for backup: we will look at the best way to complement or take over your IT.

514-354-5050

Tell us about your situation

    No obligation · In-house team · Since 1984